Recent federal accessibility updates mean county websites are expected to meet WCAG 2.1 AA accessibility standards. In practical terms, this means your website content must be usable for people with disabilities, including those who rely on screen readers and other assistive technology.
We have prepared a web accessibility compliance guide designed to help you take clear, manageable steps toward compliance on your county website by focusing on common, high-impact actions, such as adding alt text and ensuring documents are readable. This guide also includes a high-level checklist to help you work through your compliance tasks.
We are sharing this information to help raise awareness of this federal requirement. While CTAS is unable to provide technical implementation services, we recommend consulting with the U.S. Department of Justice or your county attorney for specific questions about requirements or legal obligations.
The following links are offered as information resources only. If you have any questions about cybersecurity, please contact us.
Center for Industrial Services (CIS) - Cybersecurity
Cybersecurity Protecting Local Government Digital Resources
Tennessee Comptroller of the Treasury, Local Government Audit - CyberAware
CTAS has partnered with the Tennessee Language Center (TLC), an agency of the Institute for Public Service, to provide a language services program for county officials - the Language Collaborative for County Officials. This program provides FREE language services to county officials across Tennessee. CTAS will sponsor county officials' participation in or use of language services and classes offered by our sister agency, TLC.
Language Classes
TLC offers language classes in 9 languages including Spanish and Arabic. These classes are offered in 9-week terms for 2 hours a week. There are 4 terms a year and encompass all skill levels from beginner to more advanced.
County government employees are eligible to take any of the classes for FREE. Many of TLC's classes are online in real-time, and available across Tennessee with several in-person options for those in the Nashville area. Classes generally meet once a week for 2 hours for 9 weeks.
Other Qualifying Services
Written Translation
- Signage
- Documents
- Applications
- Forms
- and more
Verbal Interpretation
- Phone system recordings
- video-remote connections
- In-person interpreters
- 24-hour telephonic interpretation
Please note that this program is contingent on funding availability. Contact TLC today to learn more.
