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County Administrative Professional Certificate Program (CAPC): Frequently Asked Questions

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We have had a phenomenal response to our new e-certification program, County Administrative Professional Certificate! In its short existence, we have already seen three participants finish the program – Congratulations to Libby Morris of Clay County, Leigh Ann Stanfield of Humphreys County, and Ana Smith of Franklin County!

The County Administrative Professional Certificate (CAPC) program was developed for individuals who want to develop skills for a variety of administrative job functions or professional growth in county government offices. It is geared towards customer-facing staff and those whose primary job functions are administrative in nature.

Check out these Frequently Asked Questions about CAPC below. If you have any questions, please contact us at

Q: How much does this program cost?

A: There is a one-time $100 enrollment fee.

Q: Who is eligible to enroll in this program?

A: Everyone can take these courses & complete this program! The County Administrative Professional Certificate program is open to everyone. We have geared this program toward those who deal directly with customers and the public. The courses cover topics that a typical administrative staff person would need.

Q: How will I learn?

A: The CAPC program is self-paced and 100% online. This means there are no live instructors, no live classes, no set days and times you must be available. You will learn at your own pace via online modules using your web browser. You will login to k@te and launch the course modules from there. You should use Google Chrome as your web browser and turn off your popup blocker to ensure the best experience.

Q: Isn't this the same as the Certified Public Administrator? How is this different?

A: CAPC does not replace the County Officials Certificate Training Program -or- the Certified Public Administrator designation. The CAPC program is a new, separate online certificate program geared toward administrative professionals who deal with customers or the public.

Q: How do I get started?

A: Follow the steps below to begin the CAPC program:

  1. Go to
  2. In the search box at the top right, search for County Administrative Professional Certificate. 
  3. Click Add to Cart.
  4. Sign in.
    1. If you need a k@te account, request one.
  5. Pay the $100 program fee.
    1. Credit card - Gain immediate access to courses
    2. Request an invoice - Must wait until your payment has been received and processed to gain access to courses
  6. Once you have access, use the Google Chrome browser with popup blocker turned off.
  7. Click Launch button to begin!