LinkedIn Learning

Below is a list of LinkedIn Learning online classes that are available through your k@te account. These classes will count for elective or recertification credit.

Please remember you will only receive credit for completing classes in k@te one time. We are aware of an issue causing online courses to be sometimes duplicated on your transcript. We are working to correct this issue and greatly appreciate your patience.

Instructions for registering for LinkedIn Learning online classes

LinkedIn Learning Online Courses

Course Title	Credits
Communications
Communicating about Culturally Sensitive Issues	1
Communicating with Confidence	1
Writing in Plain English	2
Customer Service
Business Etiquette: Phone, Email, and Text	1
Customer Service Leadership	1
Customer Service: Handling Abusive Customers	1
Using Customer Surveys to Improve Service	1
Human Resources
Human Resources: Building a Performance Management System	1
Interviewing Techniques	1
Performance Management: Conducting Performance Reviews	1
Preventing Harassment in the Workplace	1
Strategic Human Resources	1
Working with Difficult People	2
Leadership & Management
Building High-Performance Teams	2
Coaching and Developing Employees	1
Common Meeting Problems	1
Creating a Positive and Healthy Work Environment	1
Delivering Bad News Effectively	1
Delivering Bad News to a Customer	1
Having Difficult Conversations	1
Inclusive Leadership	1
Lead Like a Boss	1
Leadership Strategies for Women	1
Leading without Formal Authority	1
Managing a Multigenerational Workforce	1
Managing for Results	1
Organizational Culture	1
Practicing Fairness as a Manager	1
Strategic Planning Foundations	1
Transformational Leadership	1
Personal Development
Being Your Own Fierce Self-Advocate	1
Developing Your Professional Image	1
Discovering Your Strengths	1
Improving Your Focus	1
Managing Anxiety in the Workplace	1
Managing Depression in the Workplace	1
Managing Stress for Positive Change	1
Performing Under Pressure	1
Personal Effectiveness Tips	2.5
Thriving @ Work: Leveraging the Connection between Well-Being and Productivity	1
Time Management Fundamentals	3
Time Management: Working from Home	1
Technical
Creating Accessible PDFs	5
Learning Android Security	1
Learning Computer Security and Internet Safety	1
Learning Excel 2019	1
Learning iPhone and iPad Security	2
Learning Zoom	1
Outlook 2019 Essential Training	2