Kim joined UT CTAS in January 2004. She was previously employed with the administrative office of the Tennessee Supreme Court as a conference coordinator. Prior to her experience with the Tennessee Supreme Court, Kim was a retirement specialist and marketing representative with the Treasury Department. She also has experience as a correctional officer with Corrections Corporation of America. Kim has a bachelor’s degree in communications, with a criminal justice minor, from Tennessee State University. She earned the designation of Certified Professional in Training Management (CPTM) in 2021.