Directory Tips
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Tips & Tricks for Using the CTAS Directory
This document was produced by CTAS as a courtesy to our customers. If you have any questions or comments about this guide, please email Liz Gossett, E-Media & Information Specialist, at liz.gossett@tennessee.edu.
Viewing Directory Information
Finding and reviewing your county’s Directory information is easier than ever! Go to the new Directory, click on Counties, then find your county and click its name. Done!
Saving and Printing Directory Pages
We have designed the Directory to be useful for our customers and recognize that some users may wish to have a printed or electronic copy rather than having to check the website.
The easiest way to save or print your county’s Directory page is to go to the Printable Directories page by moving your mouse over Counties in the menu on the left and click on Printable Directories in the popup menu that appears. Select the county or counties you wish to save Directory information for, then click the “Save to PDF” button at the bottom of the page.
Internet Explorer/Microsoft Edge: The PDF will be saved in your Downloads folder. Open it from that location.
Safari: The PDF will be opened in your browser. Hover your mouse at the bottom middle of the browser screen, then click on the icon showing an arrow pointing downward to a box. The PDF will be downloaded to your Downloads folder. Open it from that location.
Firefox: You will be asked if you want to save or open the PDF. Open it from where you saved it.
Chrome: The PDF will be saved in your Downloads folder. Open it from that location.
Downloading Directory Information
A new addition to the Directory is the ability for users to download the data as either a comma separated values (.csv) format or Excel (.xls) format. We receive many requests for this data and we wanted to make getting it easier for you.
To download data, go to the appropriate page that contains the data you’re looking for. For example, if you need a list of Mayors/Executives, go to County Officials > County Execs and Mayors.
Once you are at that page in the Directory, right-click on the CSV button and click Save Link As… OR left-click the XLS button to download an Excel file of the data. These buttons are located above the listing of officials, on the right hand side of the page.
IMPORTANT: We highly recommend against bookmarking the PDF page of your county’s information. The PDF is only a snapshot of the data in the Directory at the time it is created. This means changes made to the Directory after you created the PDF will not be included. You will need to recreate the PDF by going to the Printable Directories link mentioned above to capture those changes. Data changes constantly in the Directory and information can be outdated rather quickly.
We recommend bookmarking the Printable Directories page so it’s easier for you to recreate the PDF if you need an updated copy. We also recommend checking your county’s information on a periodic basis and letting us know if information needs to be updated. More on this process is included in the next section below.
Requesting Changes
Do you see information that needs to be updated? The quickest (and easiest) way to get information updated in the Directory is to click on the Request Update button on the Directory entry’s page (e.g., the page of the county official that needs to be updated).
You can fill out the requested changes and submit the form. An email with your requested changes will be sent for review. If approved, the changes will be pushed to the Directory. Please be aware that requested updates are reviewed for validity and may take some time to appear on the Directory. We appreciate your patience while we get updates published.
You may also send an email with the updated information to Liz Gossett, E-Media & Information Specialist at liz.gossett@tennessee.edu. If you ever have any questions about the Directory, please feel free to contact Liz.
Directory Points of Contact
For some counties who are able to, identifying a Directory point-of-contact who will periodically check the information for the county and send in updates would be prudent. We realize that not all counties will be able to provide this coverage, so we ask that every official be mindful of their own Directory entry and periodically check it to make sure it is correct. If you are able to identify a Directory point-of-contact, please send that person’s information to Liz.
Last updated: 09/19/2018 10:00am